Privacy Policy – Cuddle Cloud Room

Last Updated:04/09/2025

At Cuddle Cloud Room, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cuddlecloudroom.com or shop with us during live selling sessions on Facebook, Instagram, and TikTok. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you shop with us:

  • Contact Information: name, email address, phone number, delivery address.

  • Order Information: items purchased, payment details (processed securely via third-party providers).

  • Account Information: if you register for an account, we may collect your username and password.

  • Device & Usage Data: IP address, browser type, pages visited, time spent on our website.

  • Social Media Interactions: comments, messages, or purchases made during our live selling sessions.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, or customer support.

  • Improve our website, services, and live selling experiences.

  • Prevent fraud and ensure secure transactions.

  • Comply with legal or regulatory obligations.

3. Sharing Your Information

We respect your privacy and will never sell your personal data. However, we may share limited information with:

  • Service providers payment gateways, shipping partners to complete your order.

  • Social media platforms if you shop with us through Facebook, Instagram, or TikTok.

  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our website may use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings, but some features of our website may not function properly.

5. Data Security

We take reasonable precautions to protect your information. Payments are processed securely through trusted third-party gateways. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As our customer, you have the right to:

  • Access and request a copy of the information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information (where legally applicable).

  • Opt out of receiving promotional communications at any time.

7. Retention of Information

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Cuddle Cloud Room
📧 Email: cucloud1010@gmail.com